Responsibilities

• Guide team development efforts towards successful project delivery
• Provide technical leadership to teammates through coaching and mentorship
• Maintain high standards of software quality within the team by establishing good practices and habits
• Identify and encourage areas for growth and improvement within the team.
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain mobile-, web- and desktop-based business applications built on php, python, nodejs and other development technologies and frameworks
• Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans
• Prepare reports, manuals and other documentation on the status, operation and maintenance of software
• Design, develop, and unit test applications in accordance with established standards
• Participate in peer-reviews of solution designs and related code
• Package and support deployment of releases
• Work with teammates in the migration of legacy applications to current Microsoft technologies
• Develop, refine, and tune integrations between applications
• Analyze and resolve technical and application problems
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties
• Adhere to high-quality development principles while delivering solutions on-time and on-budget
• Provide third-level support to business users
• Research and evaluate a variety of software products

Requirements

• 5+ years’ experience as a Software Developer
• Prior experience in a technical leadership position
• College or University degree in Computer Science or a related discipline
• Core Competency Requirements
• Proficient with back-end programming languages such as python, Java, C#, C++ or nodejs
• Experience with back-end web development frameworks such as Django, Express.js or Laravel is a plus
• Experience with web front-end development technologies like HTML, CSS, Javascript, and with Javascript frameworks such as React.js, Angular or Vue.js is required.
• Experience with mobile app development on Android or iOS is a plus
• In-depth knowledge and experience developing web and mobile applications with service-oriented framework, Microservices, Rest APIs and Webhooks
• Experience designing and developing enterprise grade software
• Experience with source control management systems and continuous integration/deployment environments
• Experience with agile development methodologies including Kanban and Scrum
• Experience with multi-threading and concurrency
• Experience with debugging, performance profiling, and optimization
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
• Internally motivated, able to work proficiently both independently and in a team environment
• Strong communication skills with both internal team members and external business stakeholders
• Strong initiative to find ways to improve solutions, systems, and processes

React Native Developer Duties & Responsibilities

We are looking for an experienced React Native Developer interested in building efficient mobile apps on both the iOS and Android platforms. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.

Skills & Qualifications

• Minimum 2 years in Mobile development with React Native.
• Experienced with Redux, Redux-Thunk, Redux-Saga, React-Navigation.
• Good knowledge of Git, Gitlab, Github.
• Good knowledge of Firebase (Realtime Database, Firebase Analytic, FCM), Facebook SDK.
• Familiarity with native build tools, like XCode, Gradle, and Android Studio. 
• Firm grasp of the JavaScript and TypeScript or ClojureScript language and its nuances.
• Knowledge of functional or object-oriented programming.
• Ability to write well-documented, clean Javascript code.
• Rock solid at working with third-party dependencies and debugging dependency conflicts.
• Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ.
• Understanding of REST APIs, the document request model, and offline storage.
• Experience with automated testing suites, like Jest.

This position is based in Karachi only.

Responsibilities

• Deployment, automation, management, and maintenance of AWS cloud-based production system.
• Ensuring availability, performance, security, and scalability of AWS production systems.
• Management of creation, release, and configuration of production systems.
• Evaluation of new technology alternatives and vendor products.
• System troubleshooting and problem resolution across various application domains and platforms.
• Pre-production acceptance testing for quality assurance.
• Provision of critical system security by leveraging best practices and prolific cloud security solutions.
• Providing recommendations for architecture and process improvements.
• Definition and deployment of systems for metrics, logging, and monitoring on AWS platform.
• Designing, maintenance, and management of tools for automation of different operational processes.
• Migrate applications off of legacy environments with minimal downtime.
• Take part in a shared 24×7 on-call rotation.
• Document system design and procedures.

Requirements

• 2+ years’ overall experience, working with cloud infrastructure services such as AWS, Azure or GCP. AWS experience preferred.
• Experience with DevOps, building end-to-end CI/CD pipelines. (AWS Developer Tools, GitLab, Jenkins, etc.).
• Experience must include Networking, Containers, Application integration (queuing), Database and Storage products.
• Experience in managing applications written with Python, php and React.js required.
• Hands-on coding experience in any language is a plus.
• Data and App migration experience is a plus.
• Google Analytic.
• AWS Cloud Architect Certification is preferred
• Experience and skills in web application security required.
• Strong organizational and analytical skills with attention to detail.
• A high level of creativity and ability to recognize and pursue opportunities to improve processes and services.
• Result-orientated with emphasis on continuous improvement

Sr. Java Developer duties and responsibilities

• Help design and implement functional requirements
• Build efficient and scalable backend code using Java and Java based frameworks
• Integrate front-end components into applications
• Manage testing and bug fixes
• Prepare technical documentation
• Assessing and prioritizing client feature requests
• Implement software enhancements and suggest improvements
• Integrating data storage solutions.
• Reprogramming existing databases to improve functionality.
• Collaborate with UX/UI designers to implement design into the code
• Coach junior team members

Sr. Java Developer requirements and qualifications

• Should have 5+ years of experience in Java and Java based frameworks
• Experience with Microservices and containers (Docker) Spring (Spring boot, spring data) AWS (SQS, SNS and S3) Standalone Java ETL applications is required
• Experience with JSON & REST APIs is required
• Experience with in-sprint integration testing automation (Cucumber/Gherkin) and Oracle PL/SQL is a plus
• Practical RDBMS experience
• Experience with performance optimization, scaling, event analytics.
• Writing and maintain functional and unit tests for automated testing and deployment.
• BS degree in Computer Science or similar relevant field

Sr. Node JS Developer Job-Description

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Design and implementation of data storage solutions.
• Integration of data storage solutions may include databases, key-value stores, blob stores, etc.
• Be involved and participate in the overall application life cycle.
• Define and communicate technical and design requirements.
• Provide training, help and support to other team members.
• Learn about new technologies.
• Stay up to date with current best practices
• Manage cutting-edge technologies to improve applications.
• Stay up to date with current best practices.

Sr. Node JS Developer Job-Requirement:

• Strong proficiency with JavaScript, CoffeeScript depending on your technology stack
• Minimum 03 years of experience as a Back-end/Server-side developer.
• In-depth understanding of core programming concepts is a must.
• Knowledge of Node.js and frameworks available for it such as Express, StrongLoop, etc depending on your technology stack
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side templating languages such as Jade, EJS, etc depending on your technology stack
• Good understanding of server-side CSS preprocessors such as Stylus, Less, etc depending on your technology stack
• BS degree in Computer Science or similar relevant field.
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance Depending on the specific project
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git

Responsibilities

• Develop innovative visual designs, screen layouts, navigation systems, interaction models, visual prototypes, user interface elements, typography, and color palettes (and/or wireframes, user flows, personas, and prototypes for UX).
• Creating, managing, and expanding design system and style guide.
• Designing UI elements such as icons, illustrations, navigational components, and informational components and being well informed on industry design trends.
• Portfolio of design projects.
• Illustrate design ideas using storyboards, process flows, and sitemaps.
• Design graphic user interface elements like menus, tabs, and widgets.
• Develop UI mock-ups and prototypes that clearly illustrate how sites function and look like.
• Create original graphic designs (e.g. images, sketches, and tables).
•  Identify and troubleshoot UX problems (e.g. responsiveness, spacing, etc).

Requirements

• 1-2 years of proven work experience as a UX Designer or similar role.
• BS degree in Computer Science or an Arts related field with a further understanding of Computer Science elements is a must.
• 2 years of experience as a Web Front-End developer
• Will be required to showcase their portfolio of past work and other samples.
• Experience with UI Design tools such as Figma, Adobe XD, or Sketch is required.
• Should have prior experience with designing banners, social media posts, etc.
•  A team player but can work independently too.
• Take ownership, drive the design process, and prioritize tasks as per business requirements.
• Solid understanding of graphic design and web technologies.
• Skilled with design programs and tools such as Flash, Photoshop, Dreamweaver, InDesign, Illustrator, InVision, Fireworks.
• Skilled with PowerPoint and Visio.
• Technical familiarity with HTML, CSS3, JavaScript, and GUI development tools.
• Knowledge of usability testing principles.
• Ability to adapt to new technologies and a willingness to keep skills and industry knowledge current.
• Ability to create a user experience and user interface design that is consistent with the product specifications and facilitates user workflow.
• Demonstrated creativity, analytical thinking, problem-solving, and attention to detail such as would be contained in a professional portfolio of successful UX projects.

Responsibilities

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Estimate, prioritize, plan and coordinate testing activities.
• Design, develop and execute automation scripts using open source tools.
• Identify, record, document thoroughly and track bugs.
• Perform thorough regression testing when bugs are resolved.
• Develop and apply testing processes for new and existing products to meet client needs.
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
• Monitor debugging process results.
• Investigate the causes of non-conforming software and train users to implement solutions.
• Track quality assurance metrics, like defect densities and open defect counts.
• Stay up-to-date with new testing tools and test strategies.

Requirements

• BS/MS degree in Computer Science, Engineering or a related subject.
• Proven work experience in software development.
• Proven work experience in software quality assurance.
• Strong knowledge of software QA methodologies, tools and processes.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Hands-on experience with automated testing tools.
• Solid knowledge of SQL and scripting.
• Experience working in an Agile/Scrum development process.
• Experience with performance and/or security testing is a plus.

Software Quality Assurance Testers (Automation) Job-Description 

• Provides input for the planning, integration, test case development, scripting, and execution of all testing required of a single software change or project.
• Evaluate and select automation testing tools for various components of the system
• Reviews business requirements and designs specifications for low to moderately complex changes/systems for completeness and testability.
• Develops, writes and maintains the test scripts for automation for assigned projects.
• Conducts testing using company-specific, manual, programmatic or automated processes.
• Executes test scripts/cases and communicates the results of testing.
• Develop automation scripts to cover the test cases of the requirements selected for the current development phase
• Provides inputs and escalates issues in bug triage meetings and coordinates with development team if required under the guidance of the Lead.
• Tests modules of larger software products or smaller stand-alone software products to ensure proper operation and freedom from defects.
• Some roles are responsible for limited coordination of the work of others.
• Conducts root cause analysis and correlation of other system and/or problems of moderate complexity.
• Works on projects/changes of minimal to medium complexity.
• Estimates effort required for own work
• Identifies risk, comes up with mitigation plans, and implements the same.

Software Quality Assurance Testers (Automation) Job-Requirement:

• BS/MS degree in Computer Science, Engineering or a related subject
• Strong knowledge on automation frameworks
• 5+ years of test automation experience developing automation framework for large enterprise applications.
• GUI frameworks that involves Selenium, Java – TestNG, BDD Cucumber, Junit, APPIUM, Puppeteer
• API testing frameworks in Java for REST, SOAP, other xml based services
• Experience to baseline, cross validate failures in GUI, API, Content programmatically, Oracle, MySQL, AWS, APPIUM Puppeteer, J Meter
• Version Control: GitHub, bit bucket
• Continuous Integration: Jenkins (basics)
• Test Management tools: Jira, Bugzilla, TestFLO for JIRA, SPIRATEST by Inflectra.
• Software development methodologies: Agile / Scrum
• Expertise in various forms of software testing (specifically in a support role): smoke testing, regression testing, functional and non-functional testing, etc.
• Expertise in independently evaluating test automation tools, technology, and framework based on product requirements.
• Good analytical and problem-solving skills

Full Stack Developer duties and responsibilities

• Develop User interfaces for Modern Rich Web Applications using Angular
• Develop efficient and scalable backend web applications using .NET and .NET Core
• Build reusable code and libraries for future use.
• Optimize application for maximum speed and scalability.
• Collaborate with other team members and stakeholders
• Understanding performance testing and optimization techniques.
• Maintain and manage a cohesive front-end framework as you make updates and add features to the UIs.
• RESTful API development using Web API and Swagger.
• Database development including MYSQL or SQL Server.

Full Stack Developer requirements and qualifications

• Must have a Bachelor’s degree in Computer Science or equivalent.
• 4 years of proven experience as a Full Stack Developer
• Knowledge of and experience with Angular and Typescript
• Experience in, CSS, HTML, JavaScript, jQuery, and 3rd party libraries and frameworks is a plus
• Comprehensive experience using Visual Studio and Visual Studio Code.
• Deep understanding of .Net Framework 4.7 - .Net Core 3.1.
• Demonstrated experience in Web development using ASP.NET MVC, C#, and the Entity Framework.
• Experience with Microsoft SQL Server Database/MySQL Database to write queries, functions, and stored procedures.
• Write clean, scalable code using .NET programming languages.
• Working knowledge of Git, GitHub, or BitBucket.
• Strong Analytical and Problem-Solving Skills.
• Good Team Player, Quick Learner, and Communication Skills.
• Office plugin development is a plus

Flutter Developer duties and responsibilities

• Build applications for both IOS and Android platforms (hybrid).
• Collaborate with cross-functional teams to define, design, and implement new features.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Experience with third-party libraries and APIs.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the full mobile development life cycle.
• Building reusable components and front-end libraries for future use.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Strong understanding of JavaScript, including DOM manipulation and the JavaScript object model.
• Good verbal & written communication skills.
• Knowledge of GIT

Flutter Developer requirements and qualifications

• 1-2 years of experience as Flutter developer
• BSc in Computer Science, Engineering or relevant field
• Expert in API's Integration & Multiple Back end Solutions.
• Good knowledge of Location Services, Maps and Animations.
• Ability to meet deadlines, identify issues and resolve with minimal direction.
• Identify and correct bottlenecks and fix bugs
• Understanding of the full mobile development life cycle.
• Good Experience with third-party libraries and APIs.
• Good knowledge of NoSQL, Firebase, JavaScript and Google APIs

Responsibilities

• Main focus will be on bringing in new customers by Cold calling, using social media tools, etc.
• Develops and expanding a portfolio of customers to meet the agreed monthly sales targets.
• Constant interaction with customers (on a daily basis) to make sure no opportunity is lost
• Attributes Doer, not just a dreamer an individual who values being at work; who remains enthusiastic to achieve set targets
  • Someone who believes in the methodology of Work makes a better life
  • Experience working in the international market
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
• Scheduling Initial Qualified Appointments to convert into sales.
• Providing in-depth information to the Sales team to enable the most qualified and productive demos.
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities.

Requirements

• BS/MS degree in Computer Science, Engineering or a related subject
• Proven work experience in software development
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools
• Solid knowledge of SQL and scripting
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus

Responsibilities

• Creation of responsive front-end website and web app using modern JavaScript frameworks, HTML and CSS
•  Integration of front-end app to APIs developed by back-end personnel
• Thinking of design using a mobile-first approach
• Designing intuitive and easy-to-use User Experiences
• Building reusable code and libraries for future use
• Troubleshoot and debugging applications
• Writing unit tests and integrating them into the development lifecycle
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Be involved and participate in the overall application lifecycle
• Define and communicate technical and design requirements
• Provide training, help and support to other team members
• Learn about new technologies
• Stay up to date with current best practices
• Conduct UI tests and optimize performance
• Manage cutting-edge technologies to improve applications
• Collaborate with multidisciplinary team of designers, developers, and system administrators
• Participate in conferences and educational programs

Requirements

• 2 years of experience as a Web Front-End developer.
• Experience with a front-end JavaScript framework such as Angular, React or Vue is necessary.
• In-depth understanding of core programming concepts is a must.
• In-depth knowledge of HTML, CSS and JavaScript.
• Proficient understanding of code versioning tools, such as Git.
• Critical thinker and problem-solving skills.
• Team player.
• Good organizational and time-management skills.
• Great interpersonal and communication skills.
• BS degree in Computer Science or similar relevant field.

Responsibilities

• Meeting with the design team to ideate and define content goals.
• Researching content and consumer trends to ensure that content is relevant and appealing.
• Developing content strategies to effectively reach the desired target audience and marketing goals.
• Creating content for a variety of platforms including blogs, websites, and social media.
• Proofreading and editing content before publishing.
• Ensuring that SEO and SMO strategies are effectively implemented.
• Managing content calendars and ensuring that the content remains consistent across all platforms.
• Coordinating with design and writing teams to ensure the timely delivery of assignments.
• Keeping up to date with content trends, consumer preferences, and advancements in technology.

Requirements

• Bachelor’s degree in relevant field.
• The ability to keep abreast of content and consumer trends and advancements in technology.
• Minimum 2 years’ experience in a digital environment, B2B technology company, or a marketing/advertising agency would be preferred.
• Exceptional English language: written and verbal communication skills, with superb ability to translate ideas into clear, compelling messaging.
• Strong editing and proofreading skills.
• Ability to take feedback positively and bring continuous improvement in content quality.
• Hands-on experience with Content Management Systems and WordPress.
• Prior experience in content creation and writing, preferably technical documentation: IT managed services, Cloud, Network Security, Big data, and AI and Automation.
• A portfolio of published work.
• Good understanding of content practices such as SEO, SMO, and PPC.

Responsibilities

• Integration of user-facing elements developed by a front-end developer with server-side logic.
• Building reusable code and libraries for future use.
• Troubleshoot and debugging applications.
• Writing unit tests and integrating them into the development life cycle.
• Optimization of the application for maximum speed and scalability.
• Implementation of security and data protection.
• Design and implementation of data storage solutions.
• Managing and maintaining server infrastructure.
• Be involved and participate in the overall application life cycle.
• Define and communicate technical and design requirements.
• Provide training, help and support to other team members.
• Learn about new technologies.
• Stay up to date with current best practices.
• Conduct UI tests and optimize performance.
• Manage cutting-edge technologies to improve applications.
• Collaborate with multidisciplinary team of designers, developers, and system administrators.
• Participate in conferences and educational programs

Requirements

• 2 years of experience as a Back-end/Server-side developer.
• In-depth understanding of core programming concepts is a must.
• Bachelor’s degree in Computer Sciences.
• Sound exposure to Agile methodologies is preferable.
• Experience with a backend programming language such as Python, Node.js, Java, C++, C# is necessary (Python/Django experience preferable).
• Experience designing databases (both SQL based, and NoSQL based) is recommended.
• Familiarity with front-end languages such as HTML, JavaScript and CSS is a plus.
• Proficient understanding of code versioning tools, such as Git.
• Critical thinker and problem-solving skills.
• Team player.
• Good organizational and time-management skills.
• Great interpersonal and communication skills.
• BS degree in Computer Science or similar relevant field.

Responsibilities

• Creation of mobile apps on Android using Java or Kotlin.
• Integration of front-end app to APIs developed by back-end personnel.
• Thinking of design using a mobile-first approach.
• Designing intuitive and easy-to-use User Experiences.
• Building reusable code and libraries for future use.
• Troubleshoot and debug applications.
• Writing unit tests and integrating them into the development life cycle.
• Optimization of the application for maximum speed and scalability.
• Implementation of security and data protection.
• Be involved and participate in the overall application life cycle.
• Define and communicate technical and design requirements.
• Provide training, help, and support to other team members.
• Learn about new technologies.
• Stay up to date with current best practices.
• Conduct UI tests and optimize performance.
• Manage cutting-edge technologies to improve applications.
• Collaborate with a multidisciplinary team of designers, developers, and system administrators.
• Participate in conferences and educational programs.

Requirements

• 2 years of experience as an Android developer.
• An in-depth understanding of core programming concepts is a must.
• Knowledge of HTML, CSS, and JavaScript is a plus.
• Knowledge of backend development technologies such as Java or Python is a plus.
• Proficient understanding of code versioning tools, such as Git.
• Critical thinker and problem-solving skills.
• Team player.
• Good organizational and time-management skills.
• Great interpersonal and communication skills.
• BS degree in Computer Science or similar relevant field.

Responsibilities

• Creation of mobile apps on iOS using Swift and Objective-C
• Integration of front-end app to APIs developed by back-end personnel.
• Thinking of design using a mobile-first approach.
• Designing intuitive and easy-to-use User Experiences.
• Building reusable code and libraries for future use.
• Troubleshoot and debugging applications.
• Writing unit tests and integrating them into the development life cycle.
• Optimization of the application for maximum speed and scalability.
• Implementation of security and data protection.
• Be involved and participate in the overall application life cycle.
• Define and communicate technical and design requirements
• Provide training, help and support to other team members.
• Learn about new technologies.
• Stay up to date with current best practices.
• Conduct UI tests and optimize performance.
• Manage cutting-edge technologies to improve applications.
• Collaborate with multidisciplinary team of designers, developers, and system administrators.
• Participate in conferences and educational programs.

Requirements

• 2 years of experience as an iOS developer.
• In-depth understanding of core programming concepts is a must
• Knowledge of HTML, CSS and JavaScript is a plus.
• Knowledge of back-end development technologies such as Java or Python is a plus.
• Proficient understanding of code versioning tools, such as Git.
• Critical thinker and problem-solving skills.
• Team player.
• Good organizational and time-management skills.
• Great interpersonal and communication skills.
• BS degree in Computer Science or similar relevant field

Job description:

We are looking for full time SEO expert for with good English communication and writing skills.

Responsibilities:

• Optimize On-site SEO to make site search engine friendly.
• Build high-quality backlinks.
• Improve rankings on competitive keywords and increase web traffic.
• Provide and execute strategies for content development in coordination with SEO goals.
• Track, report, and analyze website analytics.
• Must have experience of client reporting.
• Google paid campaigns management experience is a plus.

Key Skills:

• Off-page Optimization
• On-page Optimization
• Ecommerce and static website SEO
• Tools management like Google Analytics, Google search console, semrush, ahrefs, etc.
• Latest and advance strategies of Link Building, cannot rely on outdated link building strategies.
• Must be up-to-date with the latest Google policies & SEO penalties.
• Mid-level, 3-5 years of experience.

Job description:

We're looking for an enthusiastic and dedicated "Digital Marketing Expert/Social Media Expert" for our software company.

Job Responsibilities:

• Exploring latest trends in the digital marketing with respect to social media trends, search engine marketing techniques, web content etc.
• Analyzing and improvising digital marketing strategies for in-house products and for our clients as well.
• Working with graphic designers, video animators and technical team to plan and execute marketing campaigns for company as well as clients.
• Must have a good grip on Facebook, Twitter, Linkedin & Instagram. Snapchat & Tiktok experience is a plus.
• Generating Leads from social media platforms via paid/unpaid marketing techniques.
• You have to give customer support to the clients via Messenger, Comments.

Skills required:

• Extensive understanding of social media platforms.
• Understanding of target audience, IT industry best practices, analytics, and KPIs of social media campaigns.
• Excellent English communication and writing skills.
• Paid social media campaigns management experience is a plus.
• Candidate with knowledge of IT services such as mobile app development, web development, branding etc will be preferred.
• Mid-level, 3-5 years of experience.

Responsibilities

• Manage and administer internet access with DNS-based filtering protection
• Manage and administer routers, switches, WLAN controllers & APs
• Manage and administer DNS & DHCP services
• Manage and administer VPN access
• Manage and administer Cisco VoIP phone system 
• Maintain and improve company’s technology environment
• Perform monthly system upgrades
• Document all core network systems
• Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers
• Install and integrate new server hardware and applications 
• Support and administer third-party applications 
• Ensure network security and connectivity
• Monitor network performance (availability, utilization, throughput, good-put, and latency) and test for weaknesses
• Set up user accounts, permissions, and passwords                 
• Manage and administer company email and other cloud-based systems
• Resolve problems reported by end users
• Specify system requirements and design solutions
• Research and make recommendations on server system administration
• Complete other duties and projects as assigned 
• Continually expand knowledge base by attending seminars, conferences, and professional training

Requirements

• 2 or more years related experience in the field.
• Experience in customer service, or technology support.
• Experience working with solutions that include different operating. systems, hardware, and software.
• Experience designing, deploying, and configuring monitoring and reporting systems.
• Experience deploying and managing LAN, WAN, and WLAN technologies.
• Hands-on experience in networking, routing, and switching.
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution are desired.
• Experience managing a call center’s technology stack is required.
• Timely and accurate resolution of escalated Network issues including.
• Network performance and capacity issues. 
• Network outages and downtime. 
• Security issues and breaches. 
• Delivery of quality technical and engineering advice. 
• Creation and maintenance of documentation for all customer and internal networks.
• Maintain high-quality 24/7 operations of all the company’s IT systems and interests. 
• Significant input into new product design and new product implementation. 
• Provide detailed design input for, and participate in, the deployment of new technologies.
• Experience with firewalls, Internet VPN remote implementation, troubleshooting, and problem resolution is desired.
• Experience with Google Workspace or Microsoft 365 is preferred.
• Ability to set up and configure server hardware.
• Has technical product knowledge or specific domain expertise.