Privacy Policy

Krystosoft Pvt Ltd place a high value on the privacy of our clients and take the responsibility of safeguarding their information seriously. We collect certain data from our clients with the sole purpose of enhancing the quality of our services. We want to assure you that the protection, security, and appropriate use of the information provided by our clients are our top priorities. Rest assured, we do not engage in solicitation, sale, trade, reproduction, or transmission of any client-provided information on our website. 

Our Privacy Policy is designed to elucidate how we handle the information you provide to us, whether through our website or various communication methods. By reading and understanding this policy, we aim to establish trust with our clients, encouraging a strong and transparent working relationship.

**Collection of Personal Information:**
The information gathered by our company encompasses essential details such as the client’s name, email or physical address, phone number, and credit card number. Clients provide this information either during the order process or by saving it with our company. Email addresses and physical addresses received through our mailing system may also be used for communication, comments, queries, and other interactions.

**Specifically, the information we collect includes:**
– Name
– Email address
– Phone number

Clients voluntarily supply this information when making payments for our services, and we utilize this contact data to stay in touch with clients regarding their design work or any inquiries. Additionally, we record and analyze our clients’ browsing habits on our website, such as their most-visited sections and preferred service packages, to better serve them in the future.

**Use of Collected Information:**
Our primary use of the collected information is to process client orders. We send order confirmation notifications to clients via their email addresses and may use phone numbers to address queries or provide notifications. While not guaranteed, we may also use the client’s contact information to inform them about updates to our website or services, as well as new features or packages that may be introduced in the future.

**Sharing of Collected Information:**
We want to emphasize that we do not engage in or support the use or sharing of any personal information provided to us by our clients with any third party or other clients. We hold this information in complete confidence.

**Security of Collected Information:**
To ensure the security of information provided by clients on our website, we employ SSL certificates that encrypt the entire site and its contents, safeguarding client data.

**User Accounts and Access to Saved Information:**
Our clients can access the information they have saved on our website by logging in with their credentials. Once logged in, they can view all their saved information and prior activity.

**Consumer Data Safety Measures:**
We respect your privacy rights and do not share your name and contact details with any third parties. The information you provide is kept confidential and used solely for understanding your needs and enhancing our services to better suit your requirements. We adhere to the standards established by PCI (Payment Card Industry) and consumer data protection.

It’s important to note that our company does not authorize its representatives to collect confidential information from our customers, such as credit card information. We advise our customers not to share any sensitive information with our employees, as any such sharing is done at the customer’s own risk, and our company cannot be held liable for any misuse.

**Privacy Policy for Email Address & Mobile Number Collection:**

**Introduction:**
This Privacy Policy outlines how Krystosoft Pvt Ltd collects, uses, and protects the email addresses and mobile numbers provided by users on our website. We are committed to ensuring your privacy is protected and to complying with all relevant data protection laws.

**Information We Collect:**
We may collect the following information:
– Mobile phone numbers
– Any additional information voluntarily provided by the user.

**How We Use the Information:**
We use the collected mobile numbers for the following purposes:
– To send relevant updates related to our services.
– To notify users about account-related information.
– For internal record keeping.

**Consent for Mobile Number Collection:**
By providing your mobile number on Krystosoft.com, you consent to the collection and use of this information as outlined in this Privacy Policy.

**Security:**
We are dedicated to ensuring your information is secure. We have implemented suitable physical, electronic, and managerial procedures to prevent unauthorized access or disclosure and to safeguard the information we collect online.

**Controlling Your Personal Information:**
You have the option to restrict the collection or use of your mobile number in the following ways:
– If you previously agreed to our use of your mobile number for direct marketing, you can change your preference at any time by contacting us at [email protected] or by replying “STOP” or “Unsubscribe” to discontinue receiving messages.

**Sharing Your Information:**
We will not sell, distribute, or lease your personal information to third parties without your permission or when required by law.

**Your Rights:**
You have the right to request details of the personal information we hold about you. If you desire a copy of this information, please contact us at [email protected].

**Changes to this Policy:**
Krystosoft Pvt Ltd may update this policy from time to time. We encourage you to periodically check this page to ensure your comfort with any changes.

**Pseudonym Policy:**
We have implemented a pseudonym policy to ensure a smooth and consistent experience for our customers. Pseudonyms are used to maintain a single point of contact and ease of communication with our customers. This practice contributes to a uniform organizational culture, particularly given our diverse staff from different regions and backgrounds. Your ordered work may be processed at our production or service centers worldwide, but rest assured, they are also bound by a non-disclosure agreement to keep customer information highly confidential.

**Use of Cookies:**
Our website uses cookies to track the browsing activities of our clients. Cookies are identifiers transferred from the website to clients’ computers via web browsers. They help clients find their saved information when they return to the website.

Please be aware that our Privacy Policy is diligently enforced by Krystosoft Pvt Ltd and all our employees. We may modify, remove, or amend sections of the Privacy Policy without prior notice. It is the responsibility of the user or client to review these policies periodically to stay informed about any changes and to avoid any issues.

Our primary use of the collected information is to process client orders. We send order confirmation notifications to clients via their email addresses and may use phone numbers to address queries or provide notifications. While not guaranteed, we may also use the client’s contact information to inform them about updates to our website or services, as well as new features or packages that may be introduced in the future.