Ernst & Young

Ernst & Young (EY) Success Story by Krystosoft

Introduction

Ernst & Young (EY) is a global leader in assurance, tax, transaction, and advisory services. They sought to enhance their feedback collection process from the banks they audit by implementing a robust and efficient survey system. EY’s commitment to excellence and innovation in their services drives their continuous pursuit of advanced solutions to improve their operational efficiency and client satisfaction. This case study explores how Krystosoft partnered with EY to develop a sophisticated survey system that significantly improved their feedback collection and reporting processes.

Background

EY needed an efficient and robust survey system to gather feedback from the banks they audit. They sought a comprehensive solution that could streamline the feedback collection process, generate detailed reports, and offer an intuitive interface for both the survey participants and the administrators. EY’s goal was to enhance the efficiency and accuracy of their feedback process, ultimately leading to improved client satisfaction and potential revenue growth.

Problem Statement & Challenge

EY faced several challenges in their feedback collection process:

Efficiency

The existing process was time-consuming and required significant manual effort.

Accuracy

Ensuring accurate and reliable data collection and reporting was a major concern.

User Experience

The need for an intuitive and user-friendly interface for both survey participants and administrators.

Reporting

Generating detailed and insightful reports from the collected data was essential for actionable insights.

Choosing Krystosoft as the Partner

EY selected Krystosoft due to our proven track record in delivering high-quality, scalable solutions using modern technologies. Our reputation for client-centric approaches and innovative solutions made us the ideal partner for this project. Krystosoft’s ability to refine requirements and enhance system capabilities ensured that EY’s needs were met with precision and efficiency.

Project Scope

Krystosoft developed a sophisticated survey system comprising a .NET-based backend, an Angular frontend, and a SQL database. This comprehensive solution included:

User-Friendly Survey Interface

Designed to provide an intuitive experience for survey participants.

Admin Panel

Featuring a dashboard with multiple reporting options to streamline survey management.

Data Management

Efficient collection, management, and analysis of survey data from banks.

Reporting

Advanced reporting features for detailed insights and actionable data.

A One-of-a-Kind Solution

Krystosoft delivered a custom survey system using a .NET backend, Angular frontend, and SQL database. The services provided included:
A user-friendly survey interface that ensures an intuitive experience for participants, complemented by a comprehensive admin panel that provides administrators with advanced reporting capabilities. It enables efficient data management and analysis, facilitating the seamless collection, management, and interpretation of survey data, ultimately delivering detailed and actionable reports

Value Addition of the Krystosoft Solution

The solution provided by Krystosoft added significant value to EY’s operations:

Increased Efficiency:

Streamlined survey management and reporting processes, reducing the time required for survey processing

Enhanced Data Accuracy

Improved accuracy and accessibility of collected data.

Client Satisfaction

Potential revenue growth through enhanced client satisfaction due to improved feedback processes.

Technologies we used

The collaboration between Ernst & Young (EY) and Krystosoft resulted in a transformative survey system, significantly enhancing EY's feedback collection, operational efficiency, client satisfaction, and potential revenue growth through the use of a .NET backend, Angular frontend, and SQL database.

Post-Implementation and Support

After the successful implementation of the survey system, EY continued to benefit from the enhanced feedback collection and reporting processes. The solution significantly improved their operational efficiency and client satisfaction. Krystosoft provided initial support and training for the system, ensuring a smooth transition and optimal use of the new platform.

The Transformation

The collaboration between Ernst & Young (EY) and Krystosoft resulted in a transformative survey system with a .NET backend, Angular frontend, and SQL database, significantly enhancing EY’s feedback collection, operational efficiency, client satisfaction, and potential revenue growth.

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Awards & Recognitions

Frequently Asked Questions

Mobile application development services encompass a wide range of activities involved in creating custom mobile applications tailored to meet specific business needs. From conceptualization and design to development, testing, and deployment, these services focus on delivering innovative solutions that enhance customer engagement, streamline operations, and drive business growth. Krystosoft, as a mobile app development company, utilizes cutting-edge technologies and industry-leading methodologies to guarantee the delivery of top-notch, user-friendly applications tailored to meet our clients’ specific needs and objectives.
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The cost of developing a mobile app can vary significantly depending on various factors such as the complexity of the app, the number of features, the platform(s) targeted (iOS, Android, or both), and the development approach (native, hybrid, or cross-platform). At Krystosoft, we offer transparent pricing models tailored to fit our clients’ budgets while ensuring the highest quality standards. Our experienced team works closely with clients to understand their needs and provide accurate cost estimates based on the scope of the project.
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The best approach for mobile app development depends on various factors, including project requirements, target audience, budget, and time constraints. While native development offers superior performance and user experience, cross-platform and hybrid approaches are more cost-effective and efficient for reaching a broader audience across multiple platforms. Contact our sales and support teams for more information.
While it’s possible to develop your own mobile app, partnering with an experienced app development company like Krystosoft offers several advantages. Our team of skilled developers, designers, and strategists brings years of expertise and industry insights to the table, ensuring that your app is built to the highest standards and meets your specific requirements. We’re here for you every step of the way – from coming up with ideas to getting your app out there, and even afterward, we’ll guide you through the twists and turns of app development so you can reach your goals smoothly.
Creating a new mobile app involves several key steps, starting with defining your app idea and objectives. From there, you’ll need to conduct market research to understand your target audience and competitors, outline the features and functionalities of your app, and create wireframes or prototypes to visualize the user experience. Once the design and requirements are finalized, you can partner with a reputable app development company like ours to handle the technical aspects of development, testing, and deployment.